AppSheet’s GDPR Compliance
Compliance with the GDPR is a top priority for Google and our AppSheet customers. The GDPR aims to strengthen personal data protection in Europe, and impacts the way we all do business. We’re sure you have many questions, and we’re here to help. Google takes a customer-centric approach on protection, control, and compliance, and we want to be a key facilitator on your GDPR journey.
What is the GDPR?
The GDPR, which went into effect on May 25, 2018, replaced the 1995 EU Data Protection Directive. The GDPR lays out specific requirements for businesses and organizations who are established in Europe or who serve users in Europe. It:
- Regulates how businesses can collect, use, and store personal data
- Builds upon current documentation and reporting requirements to increase accountability
- Authorizes fines on businesses who fail to meet its requirements
What we're doing
We champion initiatives that prioritize and improve the security and privacy of user data. We’ve made multiple updates to ensure that AppSheet customers can confidently use our services now that the GDPR is in effect. Partner with AppSheet and we will support your efforts by:
- Committing in our contracts to comply with the GDPR in relation to our processing of customer personal data in the AppSheet services
- Offering additional security features that may help you to better protect the personal data that is most sensitive
- Giving you the documentation and resources to assist you in your privacy assessment of the AppSheet services
- Continuing to evolve our capabilities as the regulatory landscape changes
Platform features that support your GDPR Compliance
AppSheet connects with leading cloud storage providers. Data used as the back-end of your app is stored in the cloud data source you use to host your data. The AppSheet services do not persist this data and simply passes the data through data connections back to your cloud data source. We recommend you review your cloud storage providers and how they work with the GDPR.
AppSheet gives you the ability to create and share apps in a secure way, keeping control of who has access to data and where data is hosted. It's important that you use the security settings in a way that matches your needs for the data you use in your apps. We invite you to explore the different security options available in the platform. Some of the capabilities available in AppSheet are:
- Ability to tag any data field as sensitive, which in turn obscures it from AppSheet back-end usage logs
- Ability to apply security filters to any table used in your applications.
- Ability to restrict access to your applications using oAuth 2.0 authentication.
- HTTPS data transmission.
- Ability to conditionally restrict read/write access to any field in a table.
AppSheet Subprocessors
Google and its affiliates engage the following third-party entities to assist in connection with the AppSheet services as specified below:
|
Entity Name |
Service Location (country where processing is performed) |
Registered address |
Country of registration |
Company number |
Task performed |
|
Intercom R&D Unlimited Company |
United States of America |
2nd Floor, Stephen Court, 18-21 St. Stephen's Green, Dublin 2, Republic of Ireland |
Republic of Ireland |
IE-3273393EH |
Support ticket management and chat. |
|
Microsoft Corporation (Azure) |
United States of America and European Union |
One Microsoft Way Redmond, Washington 98052-6399 |
United States of America |
91-1144442 (Tax ID) |
Product infrastructure services |
|
Mixpanel, Inc. |
United States of America |
One Front Street, 28th Floor, San Francisco, CA 94111 |
United States of America |
27-0231379 (Tax ID) |
Product usage logging |
|
Twilio, Inc. |
United States of America |
375 Beale Street, Suite 300, San Francisco, CA 94105 |
United States of America |
26-2574840 (Tax ID) |
In product messaging |
|
EPAM Systems, Inc. |
Zurich, India and the United States of America |
41 University Dr #202, Newtown, PA 18940 |
United States of America |
3604150 |
Technical Support |
|
CallPoint New Europe EAD d/b/a Telus International Europe |
Bulgaria |
1000 Sofia, Triaditsa district, 1 Alabin Str., TELUS Tower Bulgaria |
Bulgaria |
175138361 |
Technical Support |
|
Cognizant Worldwide Limited (formerly listed as Cognizant Technology Solutions U.S. Corporation) |
Argentina, India and Ireland |
1 Kingdom Street, Paddington Central, London, W2 6BD |
United Kingdom |
7195160 |
Technical Support |
|
EPAM Systems, Inc. |
Australia, Mexico, Switzerland and the United States of America |
41 University Dr #202, Newtown, PA 18940 |
United States of America |
3604150 |
Technical Support |
|
EPAM Systems Japan G.K. |
Japan |
Roppongi Denki Building 7F, 6-1-20 Roppongi, Minato-Ku, Tokyo 106-0032 Japan |
Japan |
0104-03-018863 |
Technical Support |
|
Fujitsu Communication Services Limited |
Japan |
4-5, Minatomirai 4-chome, Nishi-ku, Yokohama City, Kanagawa, JAPAN Postal code: 220-0012 |
Japan |
0107-01-010715 |
Technical Support |
|
Infosys Limited |
India, Japan, Mexico and United States of America |
2400 N Glenville Dr Suite C150 Richardson TX 75082 United States |
United States of America |
58-1760235 (Tax ID) |
Technical Support |
|
PVP Inc |
Japan |
2-6-11 Shibakouen, Minato-ku, Tokyo, Japan ZIP 105-0011 |
Japan |
0118-01-025525 |
Technical Support |
|
Webhelp Malaysia SDN. BHD (formerly listed as Sellbytel Services Malaysia Sdn. Bhd.) |
Malaysia |
Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak Exchange 55188, Kuala Lumpur, Malaysia. |
Malaysia |
976878-T |
Technical Support |
|
Sutherland Global Services Bulgaria EOOD |
Bulgaria |
82, Patriarch Evtimii Blvd. 82, fl.1, Sofia 164 |
Bulgaria |
200182310 |
Technical Support |
|
Sutherland Global Services Inc. |
Colombia and Mexico |
1160 Pittsford Victor Rd, Pittsford, New York 14534 |
United States of America |
16-1287080 (Tax ID) |
Technical Support |
|
TELUS International Ireland (formerly listed as VoxPro Limited) |
Ireland |
Voxpro House, Unit 6, Riverview Business Park, Blackrock, Cork |
Ireland |
390162 |
Technical Support |
|
Transactel International Services Limited |
El Salvador, Guatemala and the Philippines |
171, Old Bakery Street, Valletta, Malta |
Malta |
C 96117 |
Technical Support |
|
Webhelp Holding Germany GmbH |
Japan, Peru, Romania, Spain and United States of America |
Tullnaustrasse 20, 90402, Nuremberg |
Germany |
HRB 37006 |
Technical Support |